How do assign a Caller ID to my SMS template?

Before you launch your SMS campaign, you will need to assign a caller ID (i.e. a telephone number or alpha-numeric caller ID) to your SMS template.

To assign a caller ID:

  1. Click on the settings cog on the green settings module on the canvas
  2. Select a pre-purchased number from the drop down list or click Buy new number and follow the prompts to purchase a new number (for more information see Do I need to buy a number to send and receive SMS?)

Note: for one-way SMS notifications it may be possible to set an alphanumeric Caller ID rather than a number. However, this is not supported by networks in all regions. To check if alphanumeric Caller ID is supported in your region see Which countries support alphanumeric CallerID?

David is the author of this solution article.

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