How do I create a two-way SMS campaign?

  1. Click the green mobile phone icon to open the builder
  2. In SMS settings, select Two Way message
  3. Buy a new number and set as Caller ID
  4. Create branching (keywords) within the SMS module by clicking the branching icon. You choose your own keywords which then trigger the next SMS.
  5. If you want to reply to all SMS, set up a catchall by clicking on catch all.
  6. Connect a new SMS module to that keyword's outbound branch.


CHECK LIST before SENDING

1. CALLER ID activated with a mobile number present

2. TWO WAY selected as the message type

3. click CHECK FOR ERRORS



D
David is the author of this solution article.

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